MSSO Operations Continue During Pandemic

27 March 2020

The MSSO, like many organizations, is impacted by the coronavirus pandemic. As a result, all face-to-face MedDRA training provided by the MSSO is cancelled through June (inclusive) 2020. User Group meetings in China and Europe have been cancelled.

The remainder of MSSO products and services are available to users without interruption. This includes keeping to the MedDRA release schedule (March and September), change request processing, Help Desk support (including online chat), MedDRA tools (e.g., browsers, MVAT), and subscription processing. The MSSO staff is located in nine countries and is very comfortable with working from home during this uncertain time.

If you have any questions or concerns please contact the MSSO Help Desk (

From the MSSO family to yours, we hope you stay safe and we look forward to being able to resume our full interaction with the MedDRA community.